Mime Maestro Thiyagarajakumar Ramaswamy

Developing Leadership Stage Cultural Sensitivity

Thiyagarajakumar Ramaswamy's Developing Leadership Stage Cultural Sensitivity Training

                                     Course Outline

  • Our commonalities and our differences
  • What is culture?
  • What is your story?
  • Levels, layers and circles of culture
  • Measurement of values
  • Cultural sensitivity as core competency
  • Self-defeating cultural attitudes
  • Cultural adaptability
  • Cultural variables:
        - Attitudes
        - Language and thought patterns
        - Nonverbal Behaviour
        - Orientation to time and space
        - Food, religion and living preferences

  • Cultural value dimensions:
        - Power distance
        - Uncertainty avoidance
        - Individualism vs. collectivism
        - Masculinity vs. femininity
        - Long-term vs. short-term perspective
        - Monochronic vs. polychromic time orientation
        - High context vs. low context

  • The communication process across cultures
  • Interpersonal communication effectiveness
  • Review and wrap-up

                             Course Description

You step into a new "world" once you leave your home country and move into an assignment in a new cultural environment. Some executives do not survive. This happens only because they have not developed their cultural sensitivity. Everything is either too "foreign" and non-understandable - or they only are able to view the new cultures through their own culturally biased lenses.

That's a shame, because the future of the world depends upon our ability to develop cultural sensitivity. To be fit in the 21st century, individuals and companies must incorporate cultural sensitivity into their relations, strategies and structures. This involves having a sense of openness, respect and a tolerance for ambiguity. You need to understand the other person, the cultural context you are operating in and how the person is likely to respond within the context.

While there have been countless faux pas, mistakes and stories ranging from the humorous to the embarrassing to the intimidating, working with people from other cultures enriches, enhances and engages our entire self. It is well worth the journey!

                                    Course Objectives

  • Understand elements of cultural awareness
  • Levels, layers and circles of culture
  • Examine cultural variables:
        - Attitudes, language, nonverbal behaviours, 
           orientation to time and space 
  • Discuss differences in food, religion and living styles
  • Review value dimensions of culture
  • Explore the communication process across cultures
  • Practice intercultural communication effectiveness

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